Articulate Online

Finally...an easily affordable, simple to understand way to track your presentations and quizzes...Articulate Online. Check it out, it is what I (along with many others) have been working on for the last year.

Articulate Online

Release Date 1/30/07.

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More on usability of manuals

This a pretty funny clip that shows how annoying it would be if the Microsoft Clippit Help character tried to help in other manners of life. The best part of the clip is when he tries to help the guy spreading propaganda.

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RTFM

When I worked in product support for eHelp, Macromedia and Adobe, there was a common phrase that you would hear around the product support department.

It was RTFM.

In case you don't know what this stands for, it stands for Read The F***ing Manual.

One thing people who say this never realize is that nobody reads the manual, especially with software manuals. Software manuals are boring, and for most products (Articulate not included), are poorly written.

Good software shouldn't need an extensive manual, and if it does, users won't ever read it, and people will never figure out how to use the software.

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Why don't bug tracking systems allow me to submit bugs via email?

Sorry for the lack of eLearning posts lately.

We are busy getting Articulate Online ready for release and haven't had much time to post on eLearning related subjects....

But anyways, to my point in this blog post, why don't bug tracking systems allow you to submit bugs via email? Don't know if some do, but I know the one we use doesn't, and I wish it did. I get lots of emails on a day to day basis with bug reports from beta testers, and it would be so much nicer if I could just properly format the email and then send it to some address that would take it and automatically enter it into the bugbase.

My blog allows me to submit blog posts via email, and I never have the urge to do that.

Man that would make my life easier.

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