Why don't bug tracking systems allow me to submit bugs via email?

Sorry for the lack of eLearning posts lately.

We are busy getting Articulate Online ready for release and haven't had much time to post on eLearning related subjects....

But anyways, to my point in this blog post, why don't bug tracking systems allow you to submit bugs via email? Don't know if some do, but I know the one we use doesn't, and I wish it did. I get lots of emails on a day to day basis with bug reports from beta testers, and it would be so much nicer if I could just properly format the email and then send it to some address that would take it and automatically enter it into the bugbase.

My blog allows me to submit blog posts via email, and I never have the urge to do that.

Man that would make my life easier.

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1 Responses to “Why don't bug tracking systems allow me to submit bugs via email?”

  1. # Anonymous Anonymous

    Hi Dave, as chance would have it I'm involved both the e-learning and the testing communities. There are a bunch of bugtrackers that take email submissions, I rate BugNet the best out of this lot.

    Check out my website for more info and a feature comparison chart. http://www.opensourcetesting.org/bugdb.php

    BugNet - http://www.bugnetproject.com/

    Bugtracker.Net - http://www.ifdefined.com/bugtrackernet.html

    Bugzilla - http://www.bugzilla.org/

    Eventum - http://eventum.mysql.org/wiki/index.php/Main_Page

    GNATS - http://www.gnu.org/software/gnats/  

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