Tracking users in Articulate Online who don't have email access

A question came up this morning...

Here is the scenario (from large manufacturing company, utility, and hotel chain):

Our users do not have company assigned email addresses or a dedicated
PC. They share a PC in a break room, front desk, or shared kiosk environment. It
is in this type of venue that they take their mandatory e-learning courses and would then subsequently take their quizzes to ensure compliance on company wide matters (diversity training, protection of company assets, corporate ethics policies).

The suggestion has been to use employee id or badge number as the unique log-in. The challenge for us would be how to get the password to the private user if the content is private and email is not provided to distribute that. Also, in a shared environment, there would be problems with cookies for guestbook and perhaps also for would you like to resume where you left off from the course? So, we would need to look at a workaround option for that (Shared computer option so as not to use cookies?).

Question: So given the above environment, how can you track your users in Articulate Online, if they don't have an email address and only use a shared computer?

Answer: What you could do is create your user accounts as if they had email addresses like this:

[userid]@[somemadeupdomain]

The users wouldn't actually get any e-mail here. (It's not a real domain anyways.) They just are using a format that the system requires so it looks like a valid e-mail address.

So if I'm a employee at ACME and my id is: 343219, and Jennifer works with me and her id is: 974311, we would log in as:

343219@acmetraining.com

974311@acmetraining.com

You could create your users by using the bulk upload feature in Articulate Online, which would allow you to specify a password for the user, and wouldn't send any emails to the bogus email addresses. You would just need to get your users that password.

Then, just make any content private that you want to track user progress for. This will avoid any problems that might arise from relying on capturing Guestbook data in a public environment.

You will now be able to track your users progress in Articulate Online even though they don't have an email address.

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3 Responses to “Tracking users in Articulate Online who don't have email access”

  1. # Anonymous Anonymous

    Hi,
    Articulate Online doesn't accept the csv-file. There is always the message: "Error in CSV at row 11: E-mail must be a valid e-mail address".

    Kind Regards
    Holger  

  2. # Anonymous Anonymous

    Hi,

    there is always the message: "Error in CSV at row 11 (There is the email-address): E-Mail must be a valid e-mail address.

    Kind Regards
    Holger  

  3. # Blogger Dave

    Hello Holger,

    Can you possibly email me at dmozealous at articulate dot com with the e-mail address that you are trying to add?

    We check to make sure that the email address follows a valid format, but maybe are check is missing something.  

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